Terms of service

• Handcrafted Variations: Our products are handmade in small batches. Minor variations in color, design, and scent are normal and a hallmark of artisan crafting.
• Accuracy of Information: We attempt to display our product colors and images as accurately as possible, but we cannot guarantee that your device’s display will be perfectly accurate.
• Pricing & Availability: All prices and product descriptions are subject to change at any time without notice. We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

• Account Accuracy: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
• Right to Refuse Orders: We reserve the right to refuse or cancel any order you place with us. This may include orders placed under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

• Processing Times: Orders are processed within our standard stated business days. Shipping timelines provided at checkout are estimates from third-party carriers and are not guaranteed.
• Risk of Loss: All items purchased from our website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

• 30-Day Policy: We offer a 100% full satisfaction guarantee within thirty (30) days of delivery.
• No Return Required: If you are unsatisfied, there is no need to mail the physical product back to us. You may keep it or gift it to a friend.
• Feedback Condition: To claim a full refund, you must contact our customer service email with your order number and provide a brief note with honest feedback on how we can improve our products.

6. User Comments, Testimonials & Feedback
If you send us product reviews, testimonials, creative ideas, suggestions, or feedback (collectively, 'comments')—whether via email, text, website reviews, or social media—you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use these comments for marketing, promotional, and storefront purposes. We are under no obligation to maintain any comments in confidence or to pay compensation for any comments.